Getting Started with Our Services

Treatment begins by calling us or clicking here for our Intake Portal.  Our administrator will call you back almost immediately but definitely within 1 business day. Our team is very responsive because we know you do not want to wait to be seen. We will ask you many questions, review our policies and procedures and try to schedule your first intake appointment. It is our approach to gather as much information as possible to assess if we are the best fit to help.   

Once the intake has been set, our team will confirm the dates, times, location and fees over email and send you our intake packet to complete and bring to your first appointment. We also send appointment reminder emails for the intakes only.

While we try to start services as fast as possible, the intake process is very helpful for us to identify risk factors, core issues, and maintenance characteristics of the presenting problem(s). When treating minors, we will ask to meet with the parents or legal guardians before or after meeting with the identified child or adolescent patient. We may also ask for any prior evaluations or related documents, and/or for consent to speak with related providers.

Once the problem(s) have been clearly identified from the intake, we will outline our recommendations and begin services. When working with minors, we will almost always ask to meet with the patient’s parents on a regular basis to provide updates and coordinate services. 

Payment & Insurance

WSDI Partners LLC  is in network for the following insurance : Blue CrossBlue Shield/CareFirst, Cigna, Medicaid, Medicare, Maryland Medical Assistance and Maryland Medicare. 

For Out of Network Coverage: Payment is due in full at the time of session in the form of Paypal, Zelle, cash, check debit card or credit card.  Out of Network Coverage: After formulating a diagnosis, we can provide a monthly billing statement/receipt for patients to submit to their insurance for out-of-network reimbursement. 

Cancellation Policy

When initiating treatment, we are reserving a special time for patients each week. Except for emergencies, we request 48 hours advanced notice to cancel or reschedule sessions or the patient will be responsible for the full session fee. If you or your child cannot attend due to sickness, then we ask for at least a few hour’s notice if possible.

Confidentiality

If there is a need to discuss patient information with outside professionals, we will request written consent from the patient or his/her legal guardians. We will only break confidentiality in instances when the patient is a danger to themselves or others or when there is suspicion that the patient is being abused.